The firms behind the, ‘safe to trade’, scheme a bridging platform between government guidance and concrete action for recovery which encourages businesses to capture both employee and customer feedback, in the forms of best practice or alleged breaches, in an effort to contribute to the continual cycle of improvement, which includes a brand-new, free track and trace system for pubs, restaurants and cafes.
Two Bury entrepreneurs have launched a free track and trace system for hair salons, pubs, cafes and restaurants in England as they prepare to reopen on July 4.
Keith Robinson and Paul Smith of virtual business card firm Zappify based in Bury, have revealed their new ‘Cov-ID’ which captures and exchanges contact information on mobile phones, helping businesses to meet new safety requirements ahead of the reopening of the hospitality sector this weekend.
The technology links businesses with customers through the Zappify platform, providing them with a record of who has been there.
Since launching the virtual business cards enterprise last month, the company have seen subscribers from the across UK, the US and Australia sign up.
How does Zappify’s Cov-ID system work?
Consumers register with Zappify and instantly receive a personal Cov-ID, QR code on to their smartphones.
After registration, they can scan in and out of the same shop, pub or business as many times as they like, or any other Zappify-registered site.
For organisations who sign up to Zappify Cov-ID, the system also provides a record of customers attending their premises.
Once a firm registers, staff can use smartphones to scan customers in and out, or the business can receive a unique QR code which it can then display on its premises, providing an alternative method for consumers to scan themselves in and out.
Any data held is secure and GDPR-compliant, and will be kept and deleted in line with government guidance. It is thought that businesses will have to keep a register of customers for up to 21 days.
Keith said: “Paul and I run our own small companies which have been affected by recent events, and we empathise totally with those establishments which have been forced to shut since the coronavirus crisis unfolded. We feel very strongly about giving back to these smaller businesses. Now they will soon be able to open, albeit with restrictions in place, we have come up with a simple solution to one of the many problems they are facing. It’s been quite straightforward to adapt the technology and to save independent businesses from having to invest in expensive systems or revert to pen and paper to meet the track and trace guidelines.”
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